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Experience
| Performance Technologies, Inc. - IS Manager |
| Time: July 2005 - Present |
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Work Type: I currently am employed at Performance Technologies, Inc. as a IS Manager. In my current role, I am responsible for all aspects of IS operations, including the management of IS staff at corporate headquarters as well as remote offices. I also coordinate many operations and projects that are implemented across the entire enterprise, which has multiple sites across the US, Canada, and UK. I am also involved with strategic planning for the IT organization, and work on many business-driven projects. PTI is a great, high-tech environment - for more information, visit http://www.pt.com. The other main responsibility of mine at PTI is to ensure IT's compliance to section 404 of the Sarbanes-Oxley act. PTI has a market cap over $80M, so they are subject to accelerated filer rules, and had to be compliant since 2004. For SOX, I work with control frameworks such as COSO and COBIT to implement controls to ensure reliable financial reporting. I interface with auditors, consult with the business, and do anything that is required to make the SOX compliance effort go as smoothly as possible. SOX compliance is a skill that I have been involved with since the act came to be, and I enjoy the challenges associated with such a broad initiative. At PTI, I have coordinated two years of successful SOX compliance in IT. Several projects that I managed at PTI include implementation of an Avaya VoIP phone system that spans all of the North American PTI sites. I also am working on projects ranging from Storage Management to Unified Login and WAN Infrastructure upgrades using Cisco equipment. Along with IS Manager responsibilities, I also get pretty deep into the technical implementation, doing most of the work on any projects involving the networks. I also travel across the country on accession to complete various project tasks and training that must be coordinated in person. |
| Transcat, Inc. - MIS Support Analyst |
| Time: March 2003 - June 2005 [follow up from March 2001 - April 2002] |
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Work Type: In march 2003 I was hired to a salaried position as a full time Support Analyst at Transcat, returning to the company that had first given me a shot as a co-op and part time employee a year back. (see below) My primary job responsibility is to work on and manage software and hardware implementation projects. The scope of this project management varies from project to project, but can be anywhere from conception to final implementation and follow up support. Some of the major projects include a complete WAN design for our 12 locations, utilizing a PIX solution cobined with other Cisco hardware. Also, I headed up a project to replace the main servers at all of our remote locations, as well as upgrade their LANs. Both of these projects included extensive travel and coordination with business leaders. I also acted as a full time IT consultant to business experts, as I attended the regular MIS meetings along with the CFO's staff meetings. I was pulled in on various projects and assisted by providing a level of IT visibility. It is important to note that in addition to managing certain IT projects at Transcat, I would be personally responsible for most of the work behind completing these projects. From this responsibility I am fortunate enough to continue to hone my technical skills while learning other intricacies of the IT business, such as time management, project planning, etc. Various projects and responsibilites:
For more information on transcat, please visit www.transcat.com |
| Excellus, Inc. Contract Work (Blue Cross Blue Shield of Rochester, Syracuse, Utica/Watertown, and Univera Healthcare) |
| Time: Sept 2002 - Nov 2002 |
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Work Type: I was presented with several business processes in which I researched the activity and provided business implementation diagrams along with written suggestions and proposals for improving the processes from both an efficiency and quality control prospective. Involved a lot of interviewing, writing, presentation, and thought. |
| Rochester Institute of Technology College of Applied Science
Laboratory Contracted to Excellus (Blue Cross Blue Shield of Rochester, Syracuse, Utica/Watertown, and Univera Healthcare) |
| Time : June 2002 - Aug 2002 |
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Work Type: This is an applied research job in which I was hired by the RIT CAST Laboratory and contracted out to Excellus Healthcare as a Workflow Analyst. The work is varied. The start of this project involved working on documentation of various systems that are at work in the dynamic healthcare company. This meant working closely with the e-commerce group to provide an end to end flow of data and work in order to provide greater quality of service and economies of scale resulting from multiple mergers and acquisitions. I relied very heavily on my theoretical computing knowledge in order to grasp, understand, and write about the complex systems in place at Excellus. After the documentation project, I was in charge of the design, implementation, and training / follow through of a new Source Code Control system for Application Developers at Excellus. This was a more technical position, but certainly required a lot of skill to help the employees adopt the technology. The final part of the job, and that part that had me retained as a contractor, was process analysis for certain business operations. I was charged with several business processes in which I researched the activity and provided business implementation diagrams along with written suggestions and proposals for improving the processes from both an efficiency and quality control prospective. |
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Contact: |
| Transmation, Inc. |
| Time : March 2001 - April 2002 |
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Work Type : Full Time Paid Internship March 2001 - September 2001, Part time September 2001 - April 2002 |
| Job Duties : My primary job responsibility was to complete individual projects as required by users in the corporation. Most of these projects were hardware/software troubleshooting as well as user setup and maintenance. Others projects included network support tasks. When needed, I would answer the help desk phone and diagnose hardware and network problems. On occasion I would need to call on other resources within or outside the company to help resolve issues. I assisted support in an office complex in Rochester, a manufacturing location in Rochester, fourteen labs spread across the United States, Canada, and Puerto Rico, and over a dozen national and international sales representatives. Some other responsibilities included the organization of our resources. |
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Computer Skills : Networking Environments: Novell Networking Operating Systems: Unix (HPUX) Software Environments: MSSQL 6.5 |
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Projects :
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Other Skills : This position vastly increased my skills in Organization, Communication, Time Management, Responsiveness, and Professionalism. |
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For More Information: |
| Integrated Turf And Tree Care |
| Time: Summer 2000 |
| Work Type: Full Time |
| Job Duties: Held a Professional Landscaper position. Was in charge of projects on occasion. Left to work with no supervision on occasion. Delt with end customer in most occassions. |
| Skills: This position helped me with my interpersonal skills due to working with the customers as well as the teams that I worked with. |
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For More Information: |
| Camo Landscape |
| Time: 1994 - 1999 |
| Work Type : Full Time / summers, Part Time / School Time |
| Job Duties: Held a wide range of positions from Laborer to Foreman. Did work in the Landscaping and Construction fields. |
| Skills: This position was extreamly important to me in that it helped me learn about hard work and dedication. I learned most when I was a Foreman (1998-1999). I gained many managerial skills, and learned how to be comfortable being in charge of a crew. |
